Choose a Personal Shopper for time-based shopping or a Personal Assistant for task-based help. We confirm the scope and expected costs before beginning.
Personal shopper
Shopping Fees
First hour₹500
Every additional hour₹250
Note. The rates listed above apply to services within India.
For international shopping (shopping from abroad countries), corporate gifting, bulk deliveries, exports from India, product sourcing, wholesale procurement, and other complex or customised requests, pricing is tailored based on the requirements.
For a customised quote, contact us on WhatsApp.
Booking terms
Minimum booking time is one hour per day.
Maximum booking time is eight hours per day.
The first hour fee is mandatory, non-refundable booking fee..
Standard commute and delivery fees are charged at actuals.
Store payments and merchandise costs are charged at actuals.
A 15% service fee applies to the total order value, including shipping or delivery.
18% GST applies to service and shopping fees.
Surcharges may apply for evenings, Sundays, rain, express bookings and festivals. View surcharges
Use this service for
Virtual shopping from bazaars and markets by video call.
Virtual shopping from retail stores by video call.
India assistance rate. The ₹500 / ₹250 task pricing applies to requests within India. International queries are priced separately—reach out to us for a quote.
Booking terms
Each task is scoped and confirmed before work begins.
Additional tasks are confirmed with you before being added.
Commute, delivery, entry, and third-party service costs are charged at actuals.
Purchases made on your behalf are charged at actuals.
A 15% service fee applies to applicable third-party or purchase costs.
18% GST applies to service charges.
Surcharges may apply for evenings, Sundays, rain, express bookings and festivals. View surcharges
Use this service for
Local errands, pickups, drop-offs, and practical coordination.
Property, appointment, service-provider, or document follow-ups.
On-ground visits and updates when you cannot be there in person.
Membership terms. Membership does not replace hourly shopping charges. Products, commute, delivery, packing, courier, customs, duties, and GST remain separate. Member rates apply to eligible service-fee components, are subject to fair use, and do not auto-renew.
Terms & conditions
Clarity before we begin.
We confirm the practical scope and expected costs before and during your booking.
01
Approval first
Product availability, store pricing, expected time, and known third-party charges are confirmed with you before purchase via an estimate.
02
Pay as we go
A non-refundable booking fee is paid upfront to confirm your request. All subsequent payments are made as we go—purchase by purchase, service by service, or delivery by delivery—ensuring you only pay for what we handle on your behalf.
03
Secure payment
Approved service and purchase amounts are requested through a secure payment platform (Razorpay, Wire Transfer, or UPI) shared by an authorised Shoppin representative wherever you can’t make the payment.
04
Third-party handlers
Third-party handlers, including stores, e-commerce websites, and courier companies, operate independently. Their availability, returns, delays, loss, damage, and claims remain subject to their policies.
Includes your first hour or one task. Get a dedicated Shoppin person to handle your request, research, and keep you updated throughout. The ₹500 booking fee is non-refundable once your request is assigned.
How are additional hours or tasks charged?+
For Personal Shopper bookings, ₹500 includes the first hour and each additional hour is ₹250. For Personal Assistant bookings, ₹500 includes the first agreed task and each additional task is ₹250. Any expanded or custom scope is confirmed before proceeding.
What will my final total include?+
Your total may include the hourly shopping or assistance charge, product cost, actual commute or delivery, packing or shipping, the applicable 15% service fee, and GST.
Are commute fees included in the bill?+
Commute charges are billed based on the distance and mode of travel required to complete your request. Any applicable commute fee will be communicated before proceeding.
When do I make the payment?+
A non-refundable booking fee is paid upfront to confirm your request. All subsequent payments are made as we go—purchase by purchase, service by service, or delivery by delivery—ensuring you only pay for what we handle on your behalf.
What if my request is unusual or needs a custom scope?+
Send the item, store, city, destination, and desired outcome. We will confirm whether the standard hourly rate applies or provide a separate quote before proceeding.
Custom requests
Let’s talk.
Share what you need. We’ll confirm the details and price before we begin.
Surcharges apply only to Personal Shopper hours and Personal Assistant tasks within India, on the hourly or task fee only. Every surcharge is shown in your estimate before we begin.
WhenStandardMembers
Evening overtimeMon–Sat, after 9 pm
+50%None
Sunday eveningHours after 6 pm
+50%None
Rainy dayActive rainfall or an IMD rain alert
+25%None
Express bookingNeeded within 1 hour · first hour or task
+50%None
Festivals & public holidaysAll booked hours or tasks
+50%None
Outside city limitsBeyond our standard service area
Quoted before booking
Bronze and Silver members pay no surcharges on any hour or task.
Surcharge terms+
Surcharges apply to Personal Shopper hours (₹500 first hour, ₹250 per additional hour) and Personal Assistant tasks (₹500 first task, ₹250 per additional task) for services within India.
Custom-quoted services are priced separately and don't carry these surcharges. This covers international shopping, corporate gifting, bulk deliveries, exports, product sourcing and wholesale procurement.
Surcharges are charged only for the hours or tasks they cover. For example, if a booking runs from 7 pm to 10 pm on a weekday, only the hour after 9 pm carries the overtime surcharge.
Surcharges can combine, up to a maximum of +75% on any single hour or task. Bronze and Silver members pay no surcharges.
Waiting time beyond 20 minutes caused by delayed approvals or late handovers is billed as booked time.
Cancellations or reschedules made less than 3 hours before the booking may forfeit the booking fee.
Surcharges form part of the service charges, so the 15% service fee and 18% GST apply to them.